The majority of our UK orders are despatched via our courier DPD and in conjunction with them we can now offer a free service that will advise you when your packages will arrive and even provide you with a one hour delivery window, meaning that you don’t have to wait in all day for your parcels.
Notification is sent by email or text and all we require from you is either your email address or mobile phone number for this completely free service.
If the delivery date is not convenient you can use the email or text to re-arrange the delivery for a more convenient date.
Please note that small items are usually despatched by Royal Mail letter post and large and bulky items such as furniture are sent by specialised carriers where this service is not currently available. The same applies to all overseas despatches which are normally made via Royal Mail or specialist freighters.